Clients
Newcastle University
‘Outstanding Contribution to Leadership Development…..’
Occupational Psychologists at the Neville Wharton Business Psychology Group worked with leaders at Newcastle University on a programme to develop its leadership capability.
The University approached us for help in devising a systematic process for identifying prospective Heads of School. The Head of School role was seen as key to the long-term success of the University in an increasingly competitive environment.
The first phase of the project was the development of a Head of School Framework (key behaviours deemed essential for success in the role). This was undertaken by carrying out a thorough job analysis. Critical Incident and Repertory Grid interviews, and later focus groups, were then carried out with a cross section of staff. The Framework was then assembled by examining all of the data collected and grouping similar items together. Feedback was sought from participants and from wider afield. The Framework was also benchmarked against other well-researched generic leadership skills frameworks.
The next phase of the project was the design of a two day Development Centre (DC). This involved designing and testing bespoke exercises, training observers and piloting the Centre. Staff at senior grades within the University were invited to apply to participate in the Centre. Those that were successful emerged from the process with a great deal of knowledge about their strengths and development needs and a commitment from the University to continue supporting and investing in their development in the future.
Since the launch of the project in the University over three years ago, we have continued to participate in all DCs, offering support and advice where and when it is needed. Feedback from candidates has been consistently positive. Quantitative measures also indicate a return on investment.
For us, the most rewarding part of the process was seeing the project win Newcastle University the 2006 Times Higher Award for Outstanding Contribution to Leadership Development.